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Services

Mentasti Interim & Advies can deliver a variety of superior services like:

Change Management:

  • A changed or new strategy needs to be implemented within operational departments, not only in procedures and processes but above all within the mindset of the employees;
  • Performance of business processes are below expectations. Goal is to meet or exceed both the company's and customer expectations;
  • Back office departments need a more customer oriented approach, externally and internally.

Project Management / Restructuring:

  • A number of departments have an overlap in activities. An efficient and effective work flow has to be created as well as reorganizing the departments involved (process & people);
  • A company wants to (rapidly) start a new service, a new line of business or set up a new department, including hiring people;
  • A need for additional management or support from a business perspective with the implementation of an elaborate new business tool or ERP system;
  • Order-to-Cash (OTC) or Purchase-to-pay (P2P) optimalization (e.g. DSO reduction, smart scanning of purchase invoices, improving complaints management, increase billing productivity, etc);
  • Implementation of e-invoicing, Digitale Nota or a credit management tool.

Consulting / Strategy:

  • Formulating a business policy on billing, credit management, e-invoicing, operations etc.
  • Making an analysis or a project plan for any of the services above;
  • Performing an audit on existing processes within your organization or with your outsourced partner(s).

Coaching:

  • Coaching operational departments to a higher level of independence and ambition. 

Some examples of projects in the past:

Reorganize multiple departments on different locations into one shared service center with a large media company, PCM Uitgevers NV

Forming self guiding teams with a large health insurer, Geové-RZG (now Menzis);

Due diligence regarding customers of a large retail bank,
ABN AMRO;

Considerable Reduction of the DSO (days sales outstanding) for several companies;

Setting up a billing department with a large utility company - Oxxio - and meeting the KPI's set by the Dutch Regulator (NMA)
;

Establish an interface Digitale Nota (e-invoice) for a Biller Service Provider (BSP) with 3 large retail banks for all interested Dutch B2C billers;

Several consulting and product development assignments regarding the OTC (order to cash) process.