Rob Mentasti

About Rob

Rob Mentasti (1969) started his career in accounts receivables with NMB Heller (now ING Commercial Finance). He pursued his career as credit manager with an international fashion company. In this role he encountered a variety of bottlenecks in various processes within the company and the outsourced activities. Rob's vision is that bottlenecks in (customer) processes can be addressed and resolved quickly, if all processes in the entire chain are made transparent. Rob believes strongly that all credit employees within a company are relationship managers.

Rob had the opportunity to implement this vision with his employer at the time, Salty Dog. As manager customer services Rob managed the entire back and front office, including the total logistic process and warehouse. For his thesis on this subject Rob was awarded in 1998 with the Credit Management Award by former NCM (now Atradius) CEO Maarten Hulshoff.

In 1999 Rob and two partners founded Credit Partners. This company specializes in optimizing work capital with targeted advise and implementing process enhancements. In 2002 Rob was offered the position of head operations with PCM Uitgevers where he was creating a shared service center at the time. PCM Uitgevers is a leading publisher of national newspapers in the Netherlands with editions like de Volkskrant and NRC Handelsblad.

At the same time Rob participated in an Executive MBA program with IBO in Zeist. Mid 2005 Rob left PCM Uitgevers for a consultant's role with Atos Consulting. His area of expertise was Process Optimization within Finance, especially with regard to order-to-cash (OTC), credit management and purchase to pay (P2P). Although this was a very challenging position he missed the continuous involvement with the business and a dedicated team of people. This resulted in a new career for Rob in interim management where he could fully employ his passion for process enhancements and building teams.

More recently Rob fulfilled an assignment with AkzoNobel as Global Process Manager O2C. In this role he was responsible for standardizing the international order to cash process and subsequently the transition of these activities to an outsourcing partner (BPO). Rob's approach can be summarized as:

  • Fast analyses
  • Structural solutions
  • Reliable
  • Transparent
  • Direct

A full resume (cv) will be send upon request.